Review our Discount and General Policies links to the right for cost savings on course registrations and video purchases.

SILLIKER reserves the right to modify course materials or substitute speakers without notice.

Discount Policies
Client Discounts

Short Course Discounts

Video Discounts

General Policies
Registration Fees

Video Return Policy

Short Course Substitutions and Cancellation Policies

Short Course Transfers

Travel & Lodging

Dress

Continuing Education Unit Equivalents

Meet the Instructors

Discounts & Policies

Client Discounts
SILLIKER clients receive a 10% discount on short courses and videos. Save up to 15% when you qualify for team and client short course discounts!

Short Courses • Video Training • On-site Training • Video Clip Library

[ Return to top ]

Short Course Discounts
Team Registrations: Save 5% when you register three (3) or more people for the same course session at the same time. Save up to 15% when you qualify for team and client short course discounts!

Short Courses • Video Training • On-site Training • Video Clip Library

[ Return to top ]

Video Discounts
Multi-Lingual Training: Save 5% when you purchase the same video in English and Spanish at the same time.

Quantity Purchases: Save 5% when you purchase five (5) or more videos at the same time. Save 10% if you qualify for both the multi-lingual and quantity video discounts! All prices and discounts are subject to change. Discounts may be combined up to 20% maximum.

Short Courses • Video Training • On-site Training • Video Clip Library

[ Return to top ]

General Policies

Registration Fees

For your convenience, Silliker has established an online credit card purchase system. All courses must be paid using a credit card, unless other billing arrangements have been made prior to purchase. If your company requires that the course be billed with an invoice, your registration will be secured with a credit card. If payment has not been received 3 business days prior to the start of the course, the credit card will be billed for the amount of the course.

Short Courses • Video Training • On-site Training • Video Clip Library

[ Return to top ]

Video Return Policy
If not completely satisfied, you may return the video for a prompt refund or credit (less a $25 service charge) within 30 days of purchase. Refunds will not be issued for returns submitted after 30 days of initial purchase.

Short Courses • Video Training • On-site Training • Video Clip Library

[ Return to top ]

Short Course Substitutions and Cancellation Policy

If you are not able to attend the seminar, a substitute may be sent in your place without incurring any transfer or cancellation fees. Please submit the substitute’s name in writing. If no one from your organization can attend, you will be entitled to a refund according to the following schedule:

5 business days or more before the seminar date: 100% refund

4 business days before through the date of the seminar/no show: No refund

All cancellations must be received in writing. Fax your cancellation to the Silliker Education Coordinator at 708/957 8405.

Short Courses • Video Training • On-site Training • Video Clip Library

[ Return to top ]

Short Course Transfers
We understand that your schedule may need to change and have created very flexible transfer policies.

If you are not able to attend the course, you may transfer to another session. Please submit all transfers in writing at least 5 business days prior to the start date of the course. (Fax your cancellation to the Silliker Education Coordinator at 708/957 8405. You will be issued a transfer acknowledgement, redeemable within 12 months of the original session date. Registrations made with a transfer acknowledgment are non-refundable (no cancellations) and may not be transferred again (only one transfer allowed).

If you reschedule less than 5 days prior to a course, you will be billed a rescheduling fee to cover costs that Silliker has incurred. You will be able to apply the remaining balance to a transfer. If we are not notified, you will not be allowed to transfer the value of the course.

• 5 business days or more before the seminar date: No transfer fee

• 4 business days before through the date of the seminar: Rescheduling fee is 30% of the non-discounted rate of the course per person per transfer

• No show: A transfer will not be allowed

Short Courses • Video Training • On-site Training • Video Clip Library

[ Return to top ]

Travel & Lodging
Course participants are responsible for their own hotel and travel arrangements. Rooms at the host hotel are available to course participants at a discounted rate. Reservations must be made at least four weeks before the session start date to receive discounted room rates and availability. Hotel information will be provided with your registration confirmation materials or may be requested by contacting the Education Services Department.

Short Courses • Video Training • On-site Training • Video Clip Library

[ Return to top ]

Dress
Casual "business" attire is appropriate for all lecture courses. You may want to bring a sweater or jacket as the temperature in the meeting rooms tends to be cool. Due to the unique hands-on nature of the Lab Methods course, comfortable clothing and shoes are most appropriate (i.e., jeans and sneakers). We request that you not wear skirts, dresses, shorts, or open-toed shoes for this class. A lab coat will be supplied to all participants for the duration of this course.

Short Courses • Video Training • On-site Training • Video Clip Library

[ Return to top ]

Continuing Education Unit Equivalents
The continuing education unit is a nationally recognized standard of achievement for participation in quality programs of continuing education. CEU credits may be approved on a case by case basis by various organizations. It is attendee's responsibility to check if CEU credits are approved.

Short Courses • Video Training • On-site Training • Video Clip Library

[ Return to top ]